Shipping Policy (Face Wash Products)

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders are not shipped on Sundays or public holidays.

2. Shipping Time

  • Delivery usually takes 3–7 business days, depending on your location.
  • Remote or rural areas may take additional time.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated at checkout.
  • Free shipping may be offered on selected orders or promotional periods.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID/link to monitor delivery status.

5. Delivery Issues

  • If your order is delayed, lost, or marked as delivered but not received, please contact support within 48 hours.
  • Ensure the shipping address and contact details are correct to avoid delays.

6. Damaged Packages

  • If the package appears damaged at delivery, it is recommended to refuse acceptance or record proof before opening.

7. Contact Support

For any shipping-related queries, contact:

kanika@sparrowlifecare.in